ThinkTank™ – Always-On Digital Insight Communities

Continuous, multimedia feedback from the people who matter most — so you can learn, iterate, and act in real time.

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Why ThinkTank™?

Research isn’t a moment. It’s a relationship.

One-off projects miss the nuance. ThinkTank™ builds an ongoing conversation with profiled audiences — capturing lived experiences, testing ideas quickly, and surfacing rich stories you can share with stakeholders.

What ThinkTank™ Does

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Keeps you close

Always-on access to your core customers and prospects.

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Rich Multimedia

Video, image, diary, and screen capture for richer context.

Fast Loops

Runs fast loops

Ideate, test, learn, iterate — in days, not weeks.

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Targets precisely

Segment by profile, behaviour, market, or activity.

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Builds evidence

longitudinal learning you can track and trend.

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Plays nicely

Integrates with surveys, prototypes, and creative testing.

How It Works

Step 1 – Recruit & profile: We build the right community (or use your CRM) and capture rich onboarding data.
Step 2 – Engage smartly: Rotating activities — discussions, tasks, diaries, screen records, polls.
Step 3 – Probe and co-create: Moderated threads, live chats, and pop-up sprints when you need depth.
Step 4 – Analyse live: Dashboards for themes, quotes, media highlights, and participation health.
Step 5 – Activate: Clipbooks and storyboards that land with stakeholders.

Key Features

Multimedia

Multimedia capture:

HD video, photos, audio, and screen shares.

Workflow

Segmented workflows:

Tailored tasks by persona, market, or behaviour.

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Automated nudges:

Keep participation high without nagging.

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Moderation toolkit:

Pin, tag, branch, escalate, and trigger follow-ups.

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Quant overlays:

Quick polls and micro-surveys inside the community.

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Compliance & privacy:

Consent flows, PII masking, audit trails, GDPR-aligned.

Use Cases

- Innovation pipelines – ongoing concepting and rapid refinement.
- Creative & comms – pre-test, A/B, and in-market feedback.
- CX & journey – diaries and screen captures to surface friction.
- Market tracking – longitudinal attitudes, language, and needs.
- Category immersion – culture, rituals, and contexts around usage.

Outputs & Deliverables

- Theme maps with strength and supporting media.
- Quote & clip reels for fast stakeholder playback.
- Participation health and sampling diagnostics.
- Executive one-pagers with the “so what”.
- Data export to your analysis stack.

Let’s Talk

Want to see ThinkTank™ in action or talk through a specific use case?

Get in touch

Drop us a message and one of our team will get back to you as soon as possible. No bots, just real people ready to help.

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If your project is time-sensitive, feel free to call us on +44 (0) 207 953 8 359 or email ask@skopos.agency
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