Intelligent Chatbot for Scalable Qual

Why Saskia™?

Research that never sleeps

Saskia™ takes the best of a skilled moderator and puts it into a 24/7 AI chatbot that adapts to each participant. Whether it’s a 5-minute chat or a 5-day diary, she engages, probes, and gathers rich, nuanced answers — at scale and on any device.

What Saskia™ Does

How It Works

Step 1 – Define the brief: Objectives, target audience, languages, and guardrails.
Step 2 – Launch across channels: Invite participants via panel, CRM, or community.
Step 3 – Converse in real time: Saskia probes, clarifies, and encourages deeper detail.
Step 4 – Analyse instantly: See themes, verbatims, sentiment, and journey maps.

Use Cases

- Ad testing: Capture gut reactions before and after exposure.
- Customer journeys: Understand emotions at key touchpoints.
- Concept evaluation: Stress-test new ideas before launch.
- Post-purchase feedback: Learn what worked and what didn’t.
- Community moderation: Keep engagement high with smart prompts.

Key Features

- Natural Language Understanding for more accurate probing.
- Sentiment & Emotion Detection to measure feelings as well as facts.
- Conversation Summaries so stakeholders can scan insights quickly.
- Multi-Language Capability — English, Spanish, German, French, Japanese, Portuguese, Italian, Chinese, Arabic.
- GDPR Compliance with full consent flows and data controls.

Let’s Talk

Want to see Saskia™ in action or talk through a specific use case?