Privacy Policy

At Skopos, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us—whether you're a client, research participant, or simply browsing our website.

1. Who We Are
Skopos is a market research agency delivering insights through innovative methodologies and technologies. Our registered office is at:
Coppergate House, White's Row, London, E1 7NF
Email: ask@skopos.agency
Phone: +44 (0) 207 953 8 359

2. Information We Collect
We may collect and process the following categories of personal data:
- Clients & Business Contacts: Name, job title, company name, contact details (email, phone number), communications, and project details.
- Research Participants: Demographic data (e.g. age, gender, location), opinions, survey responses, audio/video recordings (where applicable), and any other data provided as part of a study.
- Website Visitors: IP address, browser type, pages visited, and other technical data collected via cookies or similar technologies.

3. How We Use Your Data
We only use your personal data when the law allows us to. Typical uses include:
- Delivering our research services and managing projects
- Responding to enquiries or requests
- Sending relevant updates, invites, or research opportunities (where you’ve opted in)
- Improving our website and services
- Complying with legal or regulatory obligations
We do not sell your data.

4. Legal Basis for Processing
We rely on one or more of the following legal bases to process your data:
- Consent (e.g., for research participation or marketing)
- Contractual obligation (e.g., managing client projects)
- Legitimate interests (e.g., improving our services)
- Legal obligation (e.g., tax and audit requirements)

5. Data Sharing & Transfers
We may share your data with trusted third parties such as:
- Research platform providers
- Survey and analytics tools
- Data processors supporting our operations
All such parties are subject to strict confidentiality and data protection agreements.

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

6. How We Store & Protect Your Data
We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
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Your data is stored securely in line with UK GDPR and industry standards. We retain data only for as long as necessary to fulfil the purpose it was collected for or as required by law.

7. Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccuracies
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with the ICO (www.ico.org.uk)
To exercise any of these rights, please email us at: ask@skopos.agency

8. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage data. For full details, please refer to our Cookie Policy.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to check this page periodically to stay informed of any changes.

Last updated: 5th August 2025
Contact: Michael King (Director) - michael.king@skopos.agency