Customer Satisfaction & NPS Surveys

Measure what matters and close the loop.

What you get:
- CSAT, CES, NPS® with drivers
- Journey/touchpoint diagnostics
- Alerts for detractors & recovery
- Benchmarks and trendlines
- Role-based dashboards
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How it works: Map touchpoints → design KPIs → automate collection → alert & resolve → track improvement.
Outputs: KPI dashboards, driver trees, detractor recovery reports, exec read-outs.