Anglo American

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The Why

The Anglo American business was keen to gain a true view of employee happiness – identifying particular areas of strength and weakness. With engagement levels benchmarked across the different operations – Africa, Asia, Australia, Europe, North and South America.

The How

Skopos London conducted a quantitative online study (tailored for the regional operations – in terms of questioning [albeit retaining core metrics], as well as linguistic and cultural differences).

The What Now

Anglo American was able to identify and prioritise areas of particular employee frustration – with the subsequent actions employed reducing their global team ‘churn’ by some 14%.

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